New Year, New Rewards

News

WE COULDN'T BE HAPPIER TO WELCOME THE NEW YEAR WITH YOU!


As you know, 2020 has been a year filled with challenge after challenge for all of us. Through it all, we’ve been fortunate to have the support of all of you as a part of our Tender Greens community. Thank you for sticking with us and being part of the journey every step of the way.

To show you our appreciation, we made some improvements to our loyalty reward program that go live January 1, 2021. Our goal is to continually innovate and empower you with more choices, deeper discounts, reward variety, and more rewards that you can use over and over again!

SEE BELOW FOR YOURSELF:

HOW DOES IT WORK?

Simple - the more points you earn, the better the rewards! Every $1 spent equates to 1 point. Here’s how you can start earning:

  • Check-in at any of our locations. Then enjoy your new rewards as you earn them.
  • Order online or through the app. Your points will automatically be added into your account.
  • Scan your app’s QR code at the register if you’re ordering in person.
  • Scan your receipt barcode using the app after you’ve already purchased your meal.
  • Refer your friends. They earn a free cookie and an extra 5 points for entering your referral code when signing up. Best part, you earn the same when your friends make a purchase and earn their first loyalty points.
  • You'll receive rewards for every 50 points you earn in Fan, and even bigger and better rewards for every 100 points you earn in Friend - like $5 and 15% off your next order. Once you reach Family, you'll receive the 10% Off Everything, Free Housemade Drink, and Free Cookie rewards!

RULES & RESTRICTIONS

  1. Rewards will not be awarded retroactively. You will be awarded based on the points you’ll continue to earn on and after the update of our loyalty program on 1/1/2021. This means that if you've now hit Family level on the new loyalty program, you will be awarded only the Family level rewards, not the Friend or Fan level rewards, with the exception of the Birthday reward in the Friend level.
  2. Cannot earn points on beer/wine, catering orders, third-party delivery orders, tax, tip or other non-qualifying items.
  3. Points expire annually on the anniversary of your signup date. But don’t worry - we’ll send you reminders so you’re not surprised when this happens.
  4. Your online ordering account is the same as your mobile app login.
  5. Only one reward can be redeemed every four hours.
  6. *10% Off Everything, Free Cookie & Free Housemade Drink rewards can be used over and over (with respect to rule 4) and is only valid while Family membership status is held.
  7. See our terms & conditions for more information.


Have any questions?

Our FAQ section is a great place to start.

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